Reliable Healthcare Logistics (RHL) provides comprehensive Order-to-Cash (O2C) financial management services designed to support the financial operations associated with healthcare product distribution. By integrating order fulfillment, invoicing, accounts receivable, chargeback processing, reconciliation, and financial reporting, RHL provides clients with a more efficient and coordinated approach to managing the complete transaction lifecycle.
Our Order-to-Cash services allow clients to focus their internal resources on core business priorities while RHL manages many of the time-consuming administrative and financial processes that occur after an order is received. The result is greater operational efficiency, reduced administrative workload, and a more streamlined path from customer order through final payment and reconciliation.
Comprehensive Order-to-Cash Services
Customer Invoicing
RHL supports the preparation and administration of customer invoices associated with fulfilled orders.
Accounts Receivable Management
Our team provides ongoing accounts receivable support to help clients maintain visibility into outstanding balances, customer payments, deductions, and past-due accounts.
Debit & Credit Memo Reconciliation
RHL assists with the administration and reconciliation of debit and credit memos, helping ensure adjustments are properly documented, researched, applied, and reflected within the appropriate customer accounts.
Client-Administered Lockbox Support
RHL can work within a client-administered lockbox structure to facilitate payment processing, cash application, reconciliation, and related financial reporting while allowing clients to maintain appropriate control over their banking relationships.
Chargeback Processing Services
Chargeback Processing & Reconciliation
- Processing and administration of chargeback data submissions
- Review and reconciliation of applicable chargeback transactions
- Coordination of supporting transaction information
- Integration of chargeback data with accounts receivable systems
- Improved visibility into outstanding, processed, and reconciled transactions
By integrating chargeback information with other financial and distribution records, RHL helps clients establish a more coordinated process for managing these transactions.
Financial Services
Accounts Receivable Reporting
Detailed reporting covering open receivables, account reconciliation, cash application, deductions, outstanding balances, and past-due amounts.
Cash Application & Reconciliation
Reporting and administrative support designed to provide greater visibility into payments received and their application against outstanding customer invoices.
Deduction Management
Tracking and reporting of customer deductions to help clients identify unresolved items and maintain more accurate account balances.
Standard Audit Support
Organization and availability of applicable transaction records and financial documentation to support routine financial reviews and standard audit requirements.
Month-End Financial Reporting
RHL can provide a comprehensive package of month-end information, including:
- Cash and accounts receivable aging
- General ledger information
- Trial balance reporting
- Invoice history
- Payment and cash application activity
- Outstanding deductions and past-due balances
These reports provide clients with a clearer picture of financial activity associated with their distribution operations and support more efficient month-end reconciliation.
Secure Client Web Portal
Customized & Preconfigured Reports
Depending upon client requirements and system configuration, reports can be provided using established templates or customized to address specific operational and financial reporting needs.
